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Testimonials

Roadster  

Andrew is and has always been excellent with servicing and repairing my car. Friendly, honest and he always gets the job done to a great standard. Smart automotive is the only garage I trust to bring my roadster to.

August 8, 2019  
All  

Great work on my forfour!
Well worth the 100 mile round trip to get my vehicle driving like new again. Can’t believe how different it is on the trip home!
Likely to recommend & visit again if I get any more trouble.
Cheers

November 11, 2018  
All  

First class service last week when my little Tweetie had a meltdown with her electrics! We were recommended by the breakdown guy and I am so pleased we acted on his recommendation ;
Very professional and impressive knowledge, Smart -Automotive is highly recommended-you can do no better -thank you

July 13, 2015  
All  

What can I say? Without Andrew's constant help and dedication my Smart would be just a car.

June 17, 2014  
All  

Thanks again for a great job, fault diagnosed on the phone and repaired in minutes by you. Soft touch conversion is a hit with my wife. Great work will be seeing you soon for a service. Keep up the good work

November 10, 2014  
All  

ABsolutely first rate service, better than a main dealer , Andrew replaced my broken key (buttons falling apart) as part of the service, the main dealer up country wanted £60,
he's updated the soft ware, checked to make sure any factory recalls had been done.
Auto restart now working very well and so quiet, smartie is Running like new!
very honest professional service, I will not go anywhere else now i have found Andrew at Smart Automotive

September 3, 2017  
All  

Thanks Andrew .After the service and remap my car literally feels like new again.I have to say the quality of workmanship is as good as it gets.Each individual's operation is carried out to the letter or better and non are missed out.There is empathy and a careful hand applied.Andy has done some re engineering and that was also carefully thought out and exercised from a very broad field of knowledge.A pleasure to watch a professional working his magic,there are many who claim but few who can deliver. Andy does what will give the best result,not what is easiest for him.For any body interested in the re map it of course enhances performance with good progressive acceleration and enhances the driving experience without any bad manners.

November 2, 2015  
All  

Andrew at Smart Automotive helped find my car and has maintained it in great condition ever since . He is helpful and has advised me well and sensibly ever since my first visit nearly five years ago now. As a new motorist this has been invaluable to me personally, as a well maintained car has given me confidence !
I would highly recommend him for his professional ,but friendly work

April 21, 2017  
All  

As normal a top rate service at an acceptable price. Andrew has never let me or my cars down and always goes the extra mile with customer service

January 29, 2015  
All  

Andrew is always very reliable and competitively priced. He has just repaired 4 ball joints on my Smart for 50% less than another quote I had and with a 4 year guarantee!

October 12, 2014  
All  

My Roadster developed a fault where the central locking system refused to lock the doors and boot. It spent 4 days with Mercedes with two technicians and their state-of-the-art diagnostics only to tell me they couldn't find the fault. Although the SAM unit did not show any signs of corrosion or obvious faults they said a £500+ replacement was needed
Not convinced, I took the car to Andew here at Smart-Automotive and after much thought and testing he located the problem, which turned out to be an earth fault. This he corrected and I am delighted to say all the locks now work perfectly !
The big difference between Mercedes and Andrew is that they do things by the book, whereas he thinks out of the box and tackles a problem with thought and good common sense ! As he said to me, ".... With this problem I was on a mission..."
I would have absolutely no reservations in recommending his work. He is extremely competent, competitive in his prices and very pleasant to deal with. If Andrew can't fix your Smartie then no one can !!

April 28, 2016  
All  

Bought a Smart car secondhand and thought it needed a service, went on Internet and found Smart Automotive, Newquay. Rang up to book service and Andrew was most helpful, reassuring me about characteristics of a Smart car.
Had the full service yesterday, good value, and the car is running much better.
Thank you

September 11, 2015  
All  

Andrew Dennis has just sorted a complicated problem with my 2004 Smart Roadster. The car was immobilised and not responding to anything.It appeared to be a difficult and expensive thing to resolve according to the main dealer. However after talking to Andrew he offered to help with the problem. Andrew is very helpful and knowledgeable when it comes to the complexities of the Smart car. Taking valuable time out of his weekend Andrew sorted it. A good man!! Took a worry off my shoulders. THANKYOU.

January 22, 2016  
All  

Just had an enjoyable drive home from having my smartie serviced & MOT'd.
As always, after having had the car serviced by you it feels and performs so much better. Many thanks.

September 3, 2014  
All  

Yet again we put our 4 51 in for a service and we seem to have been given a new car!
I don't know how Andrew does it, but every time he works on our car it seems better than ever. Thanks again Andrew

February 27, 2018  
All  

Excellent service from Andrew - knows the cars inside out and offers a friendly and honest service!

June 11, 2017  
FIVE STAR SERVICE  

I needed a new clutch actuator and a long needed service .All work completed
very satisfactorily .The car is running better than ever and runs as smooth as silk.I will using the garage for any future needs and I can reccomend Andrew for thoroughness and attention to detail

April 7, 2021  
All  

Great service always. Very thorough, and knowledgable about Smarts in the extreme. Always polite, friendly and personable. Thanks Andrew.

August 4, 2014  
All  

Smart Automotive is excellent in every respect - friendly, helpful and expert engineering. I've been taking my roadster to Smart Automotive for 6 years and wouldn't take it anywhere else.

September 7, 2018  
Runs a good reliable business.  

Pleasant helpful guy. Excellent customer service. Hope you enjoyed Egypt Andrew.

July 7, 2019  
All  

I took my 450 Cabby into Smart Automotive today for a B Service, MOT and Engine Management Fault. Andrew carried out a full and comprehensive service and guidance on the car. Much better care than my local Mercedes dealership which failed to return my service request call.
I would happily recommend Smart Automotive to all Smart owners.
Andrews knowledge is clearly extensive and his manner very accommodating.

April 4, 2017  
Genius  

These guys are mustard. There isn't a thing they don't know about Smarts. A pleasure to meet and entrust with my 450. If you've not yet mapped yours then you seriously need to visit Andrew and unleash your Smart. Well worth the drive. Will not go anywhere else again. Thank you guys.

November 12, 2019  
All  

Picked my car up today running like a dream
Recommend to all smart car owners
thank you anne

November 12, 2016  
All  

Many thanks for a great job as usual, car now running perfect

Smart Bollox

May 29, 2014  
All  

I have taken my Smart for service, MOT and repairs for several years and always found him to be reliable and give excellent service. Nothing is to much trouble. He will not rip you off like some garages and does an excellent job. Highly recommend .
C. Nuttall. October 20th 2016

October 21, 2016  
All  

Andrew very kindly helped us obtain my wife's Smart car and has subsequently provided us with extremely professional, competitive and friendly service. I would recommend Smart Automotive to everyone. Thanks Andrew!

April 10, 2015  
All  

Great service, friendly staff, huge knowledge, helpful and got the job done in half the time of a normal garage.
Even helped me to diagnose faults since over the phone.

December 16, 2014  
Smart, "Man".  

We have been using Smart Automotive for over 10 years after the AA attended a break down and our car was taken to Smart Automotive. Well what a find he was and we have never looked back. On a score of 1 to 10 I would honestly give Andrew a 12 and I never give a score like that to any one.
I have never given him a testimonial in the past, when I really should have done as this man deserves all the credit in the world for what he knows or rather for what he dosen`t know. He has spent many a hour on our car that no other garage could find fault. I would as to have it as a guess that he knows far more than even the main dealer of a Smart garage.
If Smart have a course to go on with reference to fault finding or any thing new relating to Smart he is there.
So thank you Andrew sorry it has taken me so long to do this but boy do you deserve it and you will be sorely missed when you leave to venture to new climes. Thank you.

I have never left him a testimonial

May 5, 2020  
All  

We had a problem with the under side of out Smart Forfour and had to catch a plane. Andrew agreed to sort it out at a moments notice and replaced the part whilst we were away. If that wasn't enough, he made collection easy for us so that we could collect the car in the early hours of the morning on our way down. Great service- thanks Andrew.

February 19, 2017  
All  

Just had a service on my Brabus ForTwo, one of many done by Andrew over the years. He gives excellent service, reasonable prices but most of all he can be trusted to always do the right thing. If you own a Smart I would urge you to contact Andrew for all your servicing/repair needs as he is the go to guy for Smart in Cornwall and beyond!

Michael Basnett

June 8, 2018  
All  

I very recently had my 451 Brabus Fortwo re-mapped by Andrew, fantastic results I have to say, the performance has greatly improved with the higher bhp figure, which also comes with an impressive gain in overall torque throughout the range resulting in a less gear changes. Excellent job many thanks Andrew.

March 28, 2016  
All  

Three hundred forty one thousands and nine hundred km (Left Hooker) 02 plate Four Two Pulse Diesel. A full service at just over two thirds of what I budgeted. amazing on all counts. At this age and milage the difference is amazing and confidence inspiring.
Thank you Andrew for you patience, care and undoubted knowledge and love of the Marque. I know where I will be batting my servicing done. And I get to camp in Cornwall.

October 4, 2017  
All  

Thanks for great service work on my Smart diesel it is working great thank you.

February 22, 2016  
All  

Very helpful. Happy with the remap done for me.

April 4, 2019  
All  

Yet again after it's service our 451 is running like new. We often speak to other owners when out and about and always recommend Andrew to them. It is worth the trip down from Plymouth every time our Smart needs attention, because we know the best Smart surgeon around. Thanks again Andrew.

February 22, 2017  
All  

Usual high quality servicing and maintenance from Andrew keeping my Smart Roadster in tip top condition....Thanks much appreciated. Steve from Hayle.

August 7, 2014  
All  

Fantastic Service, very concientious workmanship, highly recommended ,great to have curtiisy car, thanks so much Andrew

August 14, 2015  
All  

Very pleased with the engine rebuild you did, car runs better than when I first bought it!

July 30, 2014  
All  

Andrew has been servicing our smart car for past 6 years - always friendly, helpful and reliable - professional service

July 25, 2015  
Reviews were right.  

We purchased our fresh Smart Car 453 in December so service and MOT required now. Looked for Smart Car Specialists and came across 'Smart Automotive' St Columb. After dillying about the distance and speaking to Ann, we booked the car in. They gave the car a real good going over, wax oiled the underneath of the car, painted the the drum brake housings and returned the car fully serviced, MOT'd, and going much better than on the journey down there. Altogether a really good experience, Andrew is the 'Smart Man'. Thank you.

March 15, 2023  
All  

Andrew's expert care of my SMART has kept it going beautifully despite the fact that it is 12 years old. It was second-hand to me and needed his attention more than once initially but despite the varied problems that I have brought to him, Andrew Dennis knows what he is doing with SMART cars. I trust him and rely on his knowledge and professionalism.

December 9, 2014  
All  

Having been lucky enough, a few years ago,to have Andrew recommended to me for servicing my Smart(s) I have never had better, more personal nor such professional service from the numerous Smart and other car garages I have used through my long car ownership period, including Mercedes themselves.
Many modern companies suffer from the "swan" syndrome - looks lovely on the surface and out of sight all is frantic action to maintain forward motion!
With Andrew you get solid dependable results and someone who really knows Smarts - there is nothing better.

January 21, 2017  
Great service and competitive price  

My wife has always liked Smart cars but they were always out of our price range, luckily we were able to find one as a trade sale so no warranty, not knowing the history of the vehicle we contacted Andrew and booked it in for a full service and check over, we dropped it to him on the Monday and said he could have it all week, asking to be informed of anything he found and to give us an estimate etc, mid-week he rang to say it was ready and what he had found wrong, expecting the worse we had been saving just in case there would be a large bill as it happened what he found was minor and he was able to fix it that week, we picked it up on Saturday and it's as if it's a different car, drives really well, a lot quieter, smoother, first class service and affordable I can't recommend him highly enough , we will be returning next year when it's service is due again

June 26, 2022  
All  

Wouldn't consider trusting my Smart Car with any other company, or any other indiviual ( unless they were trained by Andrew!).
Apart from the superb customer service ( always) and importantly ( &, reasonable invoices!), what I like is that Andrew actuall listens to hear what you , the customer have to say about how you see your cars problems -never condescending, and going the extra mile to get things right .thank you

November 30, 2017  
All  

From our very first Roadster through 2 x 450 Smarts both 600cc and 700cc all the way to our 451 cabriolet. All of which are serviced and re mapped by Andrew. We just wouldn't go anywhere else even bringing my sister in law down from Cardiff as I didn't trust anyone else to look after her car. Professionalism and attention to detail that borders on OCD levels of perfection. If you live in the South West or indeed anywhere in the country you will not find a better place to bring your Smart for any and all work.

February 2, 2016  
All  

My car broke down at lunchtime and Andrew had it fixed and back on the road by teatime. Excellent service and great customer care. Will recommend Andrew to everyone and will certainly go back to him.

May 10, 2018  
Great Service  

We bought our second hand SMART car from a careful owner in Bristol last July and had it serviced by SMART AUTOMOTIVE after we had driven it back to Falmouth. The Service that was carried out was very thorough and our little car has been so reliable and fun to drive as our business car. It passed its MOT with flying colours in July this year nearly a year after it had been serviced. A really great service so we are just booking in for its second one. Thank you Andrew

September 9, 2019  
All  

Warm freindly service, good advice. Good value, great work done on my car.
Now I can be seen better new daylight running L.E.D so would thoroughly
recommend. The car is running smoothly altogether. I will come back for more great work and service. Many thanks again Andrew. 100%

October 26, 2015  
Genuine Grease Monkey  

My contrasting job is as a Challenger 2 Main Battle Tank driver with the Royal Wessex Yeomanry, I service & maintain two Rolls Royce engine's within this beast of protector.. yet I cannot do more than change my wheels & fill my levels on my Roadster!
Andrew (& his wife) have dug me out of many a situation with 'Minime" (my cars Nickname) his knowledge on Smart Cars is outstanding, his service is spot on & nothing at all & I mean nothing is too much of a challenge for him & his wife to sort out. Without doubt or hesitation I recommend this garage for all things SMART.. Thank you very much indeed for everything you have done over the last few years & keeping my car alive in his 17th year.

June 12, 2022  
All  

Outstanding service. Andrew's expertise in Smart cars is better than any Mercedes garage I have ever used. Smart Automotive always gets the issue resolved and their prices are very reasonable. Roadster @ 165,000 miles.

April 1, 2019  
All  

I have worked in the motor trade most of my life and my cars have run better after Andrew has serviced them than anywhere else I have taken them very reasonable prices and excellent service

November 22, 2014  
Excellent Service  

Booked my 2016 Smart in for a service and to replace the driver’s door seal. Andrew was very thorough with fantastic attention to detail. On top of the usual service, he also spotted a worn belt, removed the wheels and cleaned up the brake drums and cleaned/undersealed the underneath. Fantastic service!
Excellent communication and the use of a courtesy car were added bonuses. I’ll definitely be back and highly recommend Smart Automotive ⭐️⭐️⭐️⭐️⭐️

October 11, 2023  
All  

Brilliant job done today. You are right it's like driving a new motor.
WF08 CVD.
Thanks. Highly recommended.

June 7, 2016  
All  

SIMPLY THE BEST : ALWAYS SUPERB SERVICE and CARE. THANK YOU

January 4, 2019